The Xfintiy website has detailed directions on how to install \ pair window and door sensors HOWEVER as an end user you can not do it per an agent. Is it me or is Comcast just trying to make another $50? Anyone have the work around? My hub will not discover the window door sensors (both blinking and powered).....Thanks
sdonkers, please visit the website https://www.xfinity.com/support/articles/installing-door-window-sensor to get help with pairing the sensors.
You use to be able to add window and door sensors by entering the tech screen (using code 4321) instead of your regular code. This ability has been removed recently. If you are trying to add or change a sensor now you can't. You have to have a tech come out and do it. Waste of your and the techs time.
Try adding them with the app. It works.