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How to change sensor category

New Poster

How to change sensor category

All I want to know is how to change the sensor catagory form door to window because the installer messed it up. I know how to rename it but it doesnt show any way to change the sensor catagory.

Silver Problem Solver

Re: How to change sensor category

First call XHome services and see what they recommend.

1-877-298-0874

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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New Poster

Re: How to change sensor category

Gee Robby hope u put more effort into life than answering this question.
Silver Problem Solver

Re: How to change sensor category


@Wonderstar wrote:
Gee Robby hope u put more effort into life than answering this question.

The XHome service phone support is better than waiting for an answer here.

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
Valued Contributor

Re: How to change sensor category

The way Comcast has the system now, you can't.  You have to have a tech out to do it.  You use to be able to get to the tech screen with the passcode of 1234, but that no longer works.  You can't do anything with the sensors now except change the order in which they show up.