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Home Security Restart procedures

Visitor

Home Security Restart procedures

My Home Security System has lost network connection, how do I restart?

New Poster

Re: Home Security Restart procedures

my home security has lost connectivity. How do I restart

Silver Problem Solver

Re: Home Security Restart procedures

First thing to try is to reboot the touchscreen.

(thanks to google)

https://www.xfinity.com/support/articles/xh-offline


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
New Poster

Re: Home Security Restart procedures

Can someone walk me through the reset process
Silver Problem Solver

Re: Home Security Restart procedures


@Maria4110 wrote:
Can someone walk me through the reset process

Maybe XHome services can do that.

1-877-298-0874


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
New Poster

Re: Home Security Restart procedures

Help
Official Employee

Re: Home Security Restart procedures

What do you need help with?
Silver Problem Solver

Re: Home Security Restart procedures


@Melbilse wrote:
Help

Call XHome Services 1-877-298-0874


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
New Poster

Re: Home Security Restart procedures

How do I reboot xfinity home security system

Official Employee

Re: Home Security Restart procedures

Pull the backup battery out of the touchscreen, pull the power. Plug back in and put the backup battery back. Why do you need to?