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Equipment return

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New Poster

Equipment return

I want to return the touch screen controller via UPS. Do I just unplug and put it in a box? I do not see a way to actually turn it off...
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Diamond Problem Solver

Re: Equipment return

Yes, you can remove the small plate in the back to remove the backup battery. It’ll stay on until the battery dies when it’s unplugged

I am a Retired Official Comcast Employee
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