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Comcast accidentally disconnected my security sustem

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Comcast accidentally disconnected my security sustem

Comcast accidentally disconnected my home security and then tells me. They’re sorry they can’t accomodate my request for a same day technician. I’m fed up!!
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Official Employee

Re: Comcast accidentally disconnected my security sustem

Hello Awells65. We appreciate you visiting and posting on the Xfinity Forums. I can assist with reviewing your account to see if we can help schedule the technician for a sooner date if you still need. Please reach out to me via private message and include your full name so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 
 


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Official Employee

Re: Comcast accidentally disconnected my security sustem

Hi Awells65. Since we didn't see a response from you, this thread has been locked. Please don't hesitate to send me a private message if you continue to need help with this issue, or create a new post if you need assistance with anything else. Thank you.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!