Hello Awells65. We appreciate you visiting and posting on the Xfinity Forums. I can assist with reviewing your account to see if we can help schedule the technician for a sooner date if you still need. Please reach out to me via private message and include your full name so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me.
Hi Awells65. Since we didn't see a response from you, this thread has been locked. Please don't hesitate to send me a private message if you continue to need help with this issue, or create a new post if you need assistance with anything else. Thank you.