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Centralite No Longer Supported?

Regular Contributor

Centralite No Longer Supported?

I just picked up the Centralite (what Xfinity tech's use or used to use) and when I went to attempt to pair this as a lighting device I receive the message unsupported.

 

Are these devices no longer supported?  I have another one paired and working with the exact same model (maybe a different HW ver number but I can't tell as Comcast does not display this in the Technical Info on the app and Comcast has locked home users out of the Zigbee Connectivity section in the Touchpad).

 

Technical Info:

Manufacturer: CentraLite

Model: 4257050-RZHAC

Hardware Ver: 3

Firmware Ver: 0x16025010

 

Purchased from Amazon: https://www.amazon.com/gp/product/B07118CPX3/ref=oh_aui_detailpage_o05_s00?ie=UTF8&psc=1

 

Silver Problem Solver

Re: Centralite No Longer Supported?


@computeronix15 wrote:

I just picked up the Centralite (what Xfinity tech's use or used to use) and when I went to attempt to pair this as a lighting device I receive the message unsupported.

 

Are these devices no longer supported?  I have another one paired and working with the exact same model (maybe a different HW ver number but I can't tell as Comcast does not display this in the Technical Info on the app and Comcast has locked home users out of the Zigbee Connectivity section in the Touchpad).

 

Technical Info:

Manufacturer: CentraLite

Model: 4257050-RZHAC

Hardware Ver: 3

Firmware Ver: 0x16025010

 

Purchased from Amazon: https://www.amazon.com/gp/product/B07118CPX3/ref=oh_aui_detailpage_o05_s00?ie=UTF8&psc=1

 


No clue.  Google:

https://www.xfinity.com/support/articles/xfinity-home-secure-help-with-your-light-switch

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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Valued Contributor

Re: Centralite No Longer Supported?

I know that the Centralite model numbers 3100 & 3200 work as I recently added a couple of them.  The number for the 3200 is 4257050-RZHAC.  the model number of yours is 3200-C.  Not sure what the difference is.

These are the links for the ones that I know that work.

https://smile.amazon.com/Centralite-3-ZigBee-Appliance-Module/dp/B01CKKVX30/ref=sr_1_2?ie=UTF8&qid=1... Centralite 3-Series ZigBee Plug-in Appliance Module - Model 3200 - - AmazonSmile

4257050-RZHAC

 

https://smile.amazon.com/Centralite-3-ZigBee-Appliance-Module/dp/B01CKKVX30/ref=sr_1_2?ie=UTF8&qid=1...

 
 
Valued Contributor

Re: Centralite No Longer Supported?

Regular Contributor

Re: Centralite No Longer Supported?

Thank you!  Ordering the 3200 one you provided and will try out once I get it on Wed.

Valued Contributor

Re: Centralite No Longer Supported?

Pairing was easy.  Just plug in (originally placed near touchscreen) and wait for light to start blinking.  On the touchscreen just go into add device (lighting) and it should show up within about 30 seconds.

Regular Contributor

Re: Centralite No Longer Supported?

This worked perfectly!  I must of gotten too new of a one or some incompatible one...

 

Thanks again!!!