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Alarm sensor placement

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Alarm sensor placement

Dear Xfinity technician, please place alarm sensors where the battery can be changed easily. 1 of my 5 was placed up top of my slider under a vertical blind rod...nearly impossible to change battery and replace cover. I can’t imagine what an elderly person would do.
Silver Problem Solver

Re: Alarm sensor placement

Try calling XHome Services 1-877-298-0874

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Official Employee

Re: Alarm sensor placement

Hi @Lorabells

 

Sorry for the inconvenience this may have caused. If you need assisting getting a technician out, I can help get the appointment scheduled. Can you please verify your first and last name in a private message, as well as the name of the account holder if it's different than yours? 

 

To send a private message click on my name "ComcastChe", then click send a message. 


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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