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you contact me to trade my old modem for a new xfinity wireless gateway please contact me

New Poster

you contact me to trade my old modem for a new xfinity wireless gateway please contact me

hey you contact us replace our old modem for a new xfinity wireless gateway when i try to do what it said xfinity.com/equipmentupdate it wouldnt take me so if you what us to trade you need to contact us

Valued Contributor

Re: you contact me to trade my old modem for a new xfinity wireless gateway please contact me

The easiest way usually is to just go swap it out at your local service center.
Official Employee

Re: you contact me to trade my old modem for a new xfinity wireless gateway please contact me

Hi @lrcornw

 

I can help swap your modem as well. In order assist you, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services. 

 

To send a private message click on my name "ComcastChe", then click private message me. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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