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wrong again

New Poster

wrong again

will you  or can you ever get my  bill right. Charged  me $170. this month. it should be in the $130. range but I paid it to avoid problems. This time I wnt accept credit. I want an immediate cash back. If you people can not get my bill correct, I will drop you.

Official Employee

Re: wrong again

Greetings, awhall201! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear your bill may be wrong. That's certainly frustrating. I would like to look into this to see what can be going on. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


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Official Employee

Re: wrong again

Hello, awhall201. I have not heard back from you. If you still need assistance, please feel free to start a new public thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!