Community Forum

update marketing communications

Frequent Visitor

update marketing communications

I cannot get into the link Xfinity sent me to opt out of marketing communications. Is there another way to get to customer preference center vs https://customer.infinity.com/#/users/me/notifications. That link does not exist. Do I have to call them?

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Official Employee

Re: update marketing communications

 

Hello Hufnagle01, are you receiving these notification in your Comcast email or on through your app? Are these marketing communications being mailed to you? 

Frequent Visitor

Re: update marketing communications

ALL SET

Official Employee

Re: update marketing communications

Awesome! I am glad that you were able to get this problem sorted out, have a good day.