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trying to get service installed at a family members house

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trying to get service installed at a family members house

My family memeber is stuck with dsl and it never works right. I have tried to get comcast installed but they want $5,000.00 to run lines down her drive way. Is there a program or way for her to get this fee waived. She cant afford the fee but also has kids who need internet to do homework. I have been unable to find a better solution.  Any ideas or info would be great.