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trying to activate x1 box - nobody answering the phone!

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New Poster

trying to activate x1 box - nobody answering the phone!

anyway to do this online?  I'm trying to add another box that I had mailed to me to my account and i've been on hold by automated system for an hour and a half so far!!! Comcast prides itself on being a 24/7 company and this is rediculous.... I have two different phones on hold for this long and still no answer.  

 

@ComcastAmir

@ComcastTim 

@ComcastJK 

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Official Employee

Re: trying to activate x1 box - nobody answering the phone!

Are you seeing a specific error message or error code ?

Try Online at xfinity.com/assistant

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