my question is i have the model number
what can i do to get it return without being charge if the comcast store has it
I have the recipet for only the 2 thats scan but 1 more non dvr box need to be taken care of thanks!
Hi jenghanglee -- I can help get that device removed from your account. Please send me a PM with your name, full service address, and either phone number or account number for authentication. I will also need to know the serial number of the device, or the what the device was, in order to have it removed from your account.
Click my name (ComcastZach) and click Private Message Me.