Hi, moosh13. Good evening. Thank you for posting. It's frustrating that you've been dealing with the unburied line for multiple weeks now and that you've been unable to reach a solution. You have come to the right place and we definitely want to get this settled for you. If you can please send us a private message with your name (first and last) we can get started with opening a request to have the line buried.
To send a private message, please click our name "Comcast_Support" then select "Send a Message" on the right side.