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stop servise

New Poster

stop servise

I cant find how to stop our contract. I would like to stop your servis since 15th of March. how to do this?

https://chat.xfinity.com/Forms/cancelService

when I was filling this form I expected it would ask me from what date. but I just got the "we'll call you and stop your servis from today"

I don't want today! I want 15th of March!

Expert

Re: stop servise

I wouldn't even bother with that. On the day you want to close your account:

 

Drop off your equipment at any Comcast Service Center or XFINITY Store. Close your account and retain the receipt. Find a Comcast Service Center or XFINITY Store Location near you.

Or

Comcast has teamed up with The UPS Store locations across the country to accept Comcast equipment returns. Simply bring your equipment with you to any The UPS Store location, and an associate will pack and ship your equipment back to Comcast. Visit www.theupsstore.com to find The UPS Store locations near you. The UPS store will give you a receipt with a tracking number so that you can track the progress of your return on UPS.com. Please allow up to two weeks for the return to be processed on your account. Call Comcast 1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489) and close your account.


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.