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sprinklers pipes broken by burried cable

New Poster

sprinklers pipes broken by burried cable

Comcast re-wired my home and burried the cable. They used a pronged shovel of sort and made 2 different breaks to my underground sprinkler lines.

who do i contact to put in a claim. I have photos of cable and broken pipes right under them.

Repairman said it definately was from too comcast used to bury cable.

Expert

Re: sprinklers pipes broken by burried cable

Thank you for visiting the forums! Sorry to hear about your issues. 

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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New Poster

Re: sprinklers pipes broken by burried cable

Thanks, hope to hear from someone. Not very pleased with their customer service after over 30 years as a customer they don't seem to improve customer service.  

Always get someone from another country with kids crying in background and no real answers.

thanks again for response

New Poster

Re: sprinklers pipes broken by burried cable

As usual, Comcast customer service did not get back to me.

They should re-name this service as Comcast Dis-Service..

How a multi billion dollar company can continue to have such poor service and do nothing about it amazes me????

Official Employee

Re: sprinklers pipes broken by burried cable

Hi mjm723, I can help review this further for you. Could you please send me a private message with your account information (your name and phone number).

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!