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service ticket

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service ticket

I was given a ticket # for a service rep. How do I check the progress of it?

Official Employee

Re: service ticket

Hey FMBJO, 

 

I can check on the status of your service ticket. Can you please reach out in a private message providing the following information and the ticket number so I can access your account? 

 

Your first and last name

The full account number or phone number associated with your services

 

To send a private message click on my name "ComcastChe", then click private message me.