Community Forum

seasonal hold

New Poster

seasonal hold

can i put just phone and tv on seasonal hold, and leave internet on?

Official Employee

Re: seasonal hold

Hi johnjball, 


Unfortunately, this is not something that can be done. The only time the internet can remain active when other services are placed on a seasonal hold is if there is Xfinity Home Security on the account to ensure the home is still being monitored and protected. Sorry for the inconvenience.