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retention after bulk account terminated

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retention after bulk account terminated

I live in an HOA and our bulk account is being terminated after 10 years. I have an account number but all payments are made through the HOA so I never had a bill to pay. Our community has both Comcast and AT&T fiber optic services and there are 100 people who will transition to one of those in a month. I would like to contact someone who is able to access my account, our bulk account and then discuss what retention offer can be made. Thank you. jeff6570

Expert

Re: retention after bulk account terminated

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: retention after bulk account terminated

I understand your concern and would like to see if there are any deals to offer you. Can you verify your account information with me? To protect the privacy of your account, please send me a private message verifying your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.