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replace equipment

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replace equipment

acoount holder, (father) physically cant get to xfinity store...  replace two remotes & non-hd box  Motorla dct-.....? (no power button).  Will Comcast allow me, (son, same residence) manage transaction?   Going back several years, only account holder could replace equipment. at least  in Philly


Re: replace equipment

Hi @tuddy215,

All you need to do is have your dad call Comcast and add you as an authorized user. Then you'll be able to make changes to the account or equipment.


1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489)


I am not an employee.