Community Forum

relocating cable lines

New Poster

relocating cable lines

I need to submit a request to have the cable lines moved that are running over my property.  I have a construction project starting soon, and the cable lines running from the utility pole over my property to the neighbor's house are in the way.  How can I submit a request to move these lines?

Official Employee

Re: relocating cable lines

Hi ijjessop, I can look into this for you  Please send me a private message with your account information (your name, address and account number). 

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Regular Visitor

Re: relocating cable lines

I have the same issue as the previous person. I need to move the Comcast line in my backyard from an old utility pole to a new utility pole. I have made at least a half dozen phone calls to Comcast with little success. Would appreciate any help
Official Employee

Re: relocating cable lines

Hello Ttlee1010, I received your PM please reach back out to me there and we can get started on getting a tech scheduled. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!