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recurring short outages

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recurring short outages

am now on 3rd gateway in 18 months- previous two were replaced because service simply stopped working- now we are having numerous recurring short outages almost every day- sometime only once or twice a day and sometimes at least 15-20 occurences- most are only 2-3 seconds in duration and often will continue dialogue/picture from the point of freezing- others are 15-30 seconds duration and the "box" will actually lose picture and sound, go to black screen with the little dots flashing and then restore but at the current point in the program- when tech installed the latest gateway, he also did some work on the pole at the street and also the connection to the house- have refreshed, reset, unplugged for 30 seconds, etc. etc. numerous times- I am considering switching to satellite for tv but will probably stay on comcast for internet.