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rates changed?!?! possibly canceling...

Frequent Visitor

rates changed?!?! possibly canceling...

Hello,

My rates have changed recently. I can not afford the new package. I was trying to not become a "cord cutter" - can someone please look into my account to inform me of any new packages? The last time I called and spoke to someone I had the rudest person I have ever dealt with in customer service - therefore, I would like my question answered here. 

 

Thanks,

Erin

Official Employee

Re: rates changed?!?! possibly canceling...

Hello erin3. I have responded to your duplicate post about this located: http://forums.xfinity.com/t5/Customer-Service/Phone-call/m-p/3062718#M149909

 

Please refrain from creating duplicate posts about the same topic, as doing so is a violation of Comcast Forum Guidelines.