My rates have changed recently. I can not afford the new package. I was trying to not become a "cord cutter" - can someone please look into my account to inform me of any new packages? The last time I called and spoke to someone I had the rudest person I have ever dealt with in customer service - therefore, I would like my question answered here.
Hello erin3. I have responded to your duplicate post about this located: http://forums.xfinity.com/t5/Customer-Service/Phone-call/m-p/3062718#M149909
Please refrain from creating duplicate posts about the same topic, as doing so is a violation of Comcast Forum Guidelines.