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"Planned" outages

New Poster

"Planned" outages

I have never once been notified ahead of these planned outages.... Is it really too difficult to somehow let customers know you are planning on cutting their services entirely? Every other company in different markets do this.
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New Poster

Re: "Planned" outages

Same thoughts. I don't understand why we aren't notified of planned outages either

New Poster

Re: "Planned" outages

These outtages have been getting increasingly worst recently, every couple days a planned service interruption, lasts for hours. My business and income is suffering increasingly along with it. I absolutely hate centurylink but if the connection is stable it may be worth not having quality speeds.