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promotion for existing customers?

Frequent Visitor

promotion for existing customers?

Hi, my bill shot up this month.

Can you tell me if there is any promotion for existing customers?  or any plan I can downgrade to?

I'm looking to stay with Comcast, but can't pay this much for internet.





Re: promotion for existing customers?

Same boat so following.


I currently have 

Digital Preferred 220+ Channels

Blast!® Internet Blast!® Internet

Free HBO


Over $200 a month now. Smiley Sad

Official Employee

Re: promotion for existing customers?

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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