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phone scam

New Poster

phone scam

I received a call from 1-800-427-0106

stating this is a call from comcast regarding an open service order, our networking monitoring has identified issues with your home service and would like to schedule an appointment to check equipment inside your home at no additional cost to me!!!!!

when I call the number above, they state that they are a seperate division of comcast so the main number will not have access to this issue!!!!

when I call 1-800-comcast, they know nothing about this ! 

 

what to do??????????????

who to report this to if this is a scam!

 

Gold Problem Solver

Re: phone scam

New Poster

Re: phone scam

If this is legit, why doesn't Comcast recogize the appoitment or problem? 

 

Gold Problem Solver

Re: phone scam


@cinnac wrote: If this is legit, why doesn't Comcast recogize the appoitment or problem?

Did you call 1-800-427-0106, or one of the general customer service numbers? Comcast's internal communications are terrible.