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phone / internet dead!!!!!!!!!

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phone / internet dead!!!!!!!!!

My phone died 3 days ago, as did my internet.......need it fixed today

Expert

Re: phone / internet dead!!!!!!!!!

Hi @JimQ1960

The forums are not real-time support. If you need immediate assistance call: 1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489)

 

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: phone / internet dead!!!!!!!!!

 

Hello JimQ1960, the information that (nerdburg) shared is correct. For immediate assistance please call into one of the numbers provided above, I can also help you here. To get started, please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Frequent Visitor

Re: phone / internet dead!!!!!!!!!

Perhaps he posted here for more visibility since, like me, has been unable to get any helpful support from customer service.

Official Employee

Re: phone / internet dead!!!!!!!!!

JasonWh wrote: Perhaps he posted here for more visibility since, like me, has been unable to get any helpful support from customer service

 

I can assist you with your service issues as well, please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!