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phone had dial tone but would not ring a number

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phone had dial tone but would not ring a number

just replaced answering machine phone that stopped working with  another didital phone and its stopped  working im guessing its lighting storms but thats the only thing thats affected ?

Official Employee

Re: phone had dial tone but would not ring a number

Hi lucyirene,

 

I can look further into your phone issues. I'd like to check a few things on the backend. Can you please verify your first and last name, full street address, the phone number or account number associated with your current services in a private message? 

 

To send a private message click on my name "ComcastChe", then click private message me.