So, Dec 31 and the cable signal is iffy. Call the automated help and get next to nothing. Fast forward to Jan 1, and from 10:30 AM - 4:30 PM NO SERVICE - INTERNET, WI-FI, CABLE. Phone support is a recording. Oddly, the TV adds tell one that they are there "24/7" to make Xfinity the best experience..... I THINK NOT!
So, do I get credit for all of the New Year's Day specials that I missed, LIVE broadcasts for?
Hello knitsforpits. We apologize for any inconvenience during your service interruption. I can help review your account for any credit adjustments for your downtime. Please send me a private message and include your full name, service address, and account number so I can assist you.