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outage. waiting forever to be fixed

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outage. waiting forever to be fixed

there was black out few hours yesterday. power came back on. but the internet and cable has been off over 27h now. outage has been reported. I keep checking the status but the estimated time of the resolution has been changing. this is so frustrated. I dont understand why they are taking so long to fix??
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Re: outage. waiting forever to be fixed


@akb1 wrote:
there was black out few hours yesterday. power came back on. but the internet and cable has been off over 27h now. outage has been reported. I keep checking the status but the estimated time of the resolution has been changing. this is so frustrated. I dont understand why they are taking so long to fix??

I only know to just wait if my account says there is an outage.

https://www.xfinity.com/support/status-map/

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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