outage mon 11-18-19 from just before 9:30 untill just after 22:10
I would apreciate compensation for the outage.
None of the xfinity hotspots around our house had internet either
We are sorry to hear you had to deal with the inconvenience of being without service for so long and would love to work with you to make sure you are appropriately compensated.
Please send us a private message with your first and last name as well as service address so we can assist.
To send a private message, click my name "Comcast_Support", then click "send a message".