Community Forum

outage credit

New Poster

outage credit

We experience tv and internet outages on December 9, 10, and 11, 2017.  Just received my bill and did not get credit as promised.

Official Employee

Re: outage credit

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.