Hello @JoseResendiz1, thanks for reaching out on our Forums page, we're here and happy to help. We appreciate you being a Comcast customer and I am sorry to hear that this line has not been buried yet. We definitely want to get this taken care of as soon as possible. I would be more than happy to assist you with submitting a request to get someone out to take care of this. To get started, can you please send me a private message including the account holder's first and last name and your full name if different?
To send me a Private Message, please click my name “ComcastAmira” and click “send a message".