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options with no plan

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options with no plan

I am a current user, and would like to add an Internet service. However, the only options are limited to plan upgrades. My problem is that I cannot find a way to simply purchase services with Comcast/Xfinity on an individual basis. It seems like Xfinity does not offer the purchase of services on a "full cost" basis. They offer only prepackaged plans. If this is true, it greatly reduces the options and flexibility to the consumer who would like to tailor make a service package. Anyone, please advise.

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Official Employee

Re: options with no plan

 

Hello COVWATCHER, I can assist you with finding a packaged or stand alone service tailored just fro you. To get started, please send me a private message with your full name, and account number.


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Frequent Visitor

Re: options with no plan

Since when does xfinity offer "stand alone service tailored just for you"? What a joke - they only offer new  pre-set upgrades to 1 year contracts (much higher into 2nd year). They won't even let me add internet to my current service.

Official Employee

Re: options with no plan

 

Hello richs49, I can assist you with adding internet to your current services. Send me a private message with your full name and account number so we can get this ball rolling. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Frequent Visitor

Re: options with no plan

Can't seem to get to you privatey