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options for extended installation

New Poster

options for extended installation

Two installation techs have stated a "survey group" needs to assess service ability. About 400 feet aerial and an additional 150 feet underground from existing tap. What options are available? 

Thanks for any suggestions

Expert

Re: options for extended installation

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: options for extended installation

Hello,

I would like to look into this for you from here. To protect the privacy of your account, please send me a private message verifying your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.