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new Xfinity Internet customer waiting days for gateway

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new Xfinity Internet customer waiting days for gateway

I signed up for Xfinity Internet and gateway rental on 04/01/2020.  It's now 04/09/2020 and I haven't heard a darn thing!  "My Account" page says "Thank you for your purchase."  What's taking so long to process the credit card payment and ship my gateway?