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need to submit death certificate

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need to submit death certificate

Like other posters, I am not having success in submitting a death certificate for deceased account holder.  Have been on phone twice for way too much time and sent email  where directed with scanned copy of death certificate.  I have no confirmation this was successful.  I do not have time to be on the phone hassling with this again.  What needs to be done to fix this.  I am not paying future charges because you can not help me in timely way with this issue.