We received a notice that we needed to update our modem to get faster internet speeds, but I am trying to do this from work and it's not letting me "order equipment"
I've asked a Comcast employee to help you. You should expect a reply in this thread.
delphiah, I can help with your modem upgrade. You can swap out your modem at any service center or I can mail you one for free. Shoot me a private message with your full name, address and phone number for more help.