Hello @jscb, thanks for reaching out about your iPad status concern! You can check your status on our Xfinity Rewards website which is https://www.xfinityrewardcenter.com/. Just click on "Status Lookup", then put in your account number and search. Please let me know if you have any troubles, or if I can be of any other assistance. We appreciate you being the best part of Comcast and I hope you enjoy your weekend.