I pay for TV and internet service at a vacation place. We had another internet service provider. I never used xfinitys. I've cancelled the other one and want to use xfinitys. In these times of corona virus, I don't want to go to the store for equipment. How can I get the appropriate modem/gateway/router sent to me and do a self install? I didn't see anyway to contact customer service. Stay safe.
Hello @drewpal, thanks for reaching out to our Digital Care Team through our Forums page. We would love to be your Internet provider as well. I can absolutely assist you with getting Internet service added to your account and we definitely understand not wanting to go into a store location during these times. I can certainly ship you out a modem. To get started, can you please send me a private message including the account holder's first and last name and your full name if different?
To send me a Private Message, please click my name “ComcastAmira” and click “send a message".