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intermittent service

New Poster

intermittent service

We would like a carrier that is reliable and doesn't stop service every 30 minutes like Comcast is now. I wouldnt be upset if I don't have to pay $170 for the lousy internet plus I have to pay for TV and phone which I don't want and never use. Just very frustrated at the complete disregard Comcast has for it's customers.

Official Employee

Re: intermittent service

Hi, spencermjs. We appreciate your business with us. We care and we want to make it right. Please send me a private message with your first and last name so I can take a look at your account and see what we can do to help.


To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.


Thank you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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