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Hey there everybody
So unluckily I had to recently move out from the place I was renting and moved to another place. I did my change of address and now I have been trying to get my internet and cable going but can't get any access. I called customer service to schedule a techician apptmnt but since of this covid-19 virus going on they told me they can't send anyone. She said I could try to look for someone to help me, so now I don't know where to find anyone to help out..
Any reccomendations?

Official Employee

Re: installation

Greetings, @jennimsc13 ! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I know it can be frustrating needing to unexpectedly move like that. I would like to see what we can do about your install situation. Can you please send me a PM with your first and last name so I may further assist you?


To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
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