Im in an endless dead end loop with comcast trying to even to talk to a service agent. Its been 10 days waiting for a call from comcast to schedule a service call for an outage. Now when I call I just get a recording that they are aware of the problem without an option of talking to an agent. I dont believe I will ever get a call to schedule the repair nor will they ever come to repair the damaged line.
Out of desperation I am posting here hoping someone from Camcast might read this.
Does any one know a way to get service help from Comcast besides the phone number the 800-266-2278 number?
Greetings, @bodegabay! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the issues you are having with your services. I certainly understand the importance of making sure your services are up and running. I would like to have a look into the account and see what's going on. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.