Community Forum

iPad offer

Regular Visitor

iPad offer

I ordered the iPad offer for 5 dollars a month and it just sent me a confirmation number without any review of terms. However I never got an email confirming and is no where listed on the rewards site. How do I know if it processed?
Official Employee

Re: iPad offer

Hi @Shaneinpgh


Thank you for contacting the forums about the status of your iPad order. I'd be happy to locate and provide you with an update. Can you please verify your first and last name in a private message, as well as the name of the account holder if it's different than yours?


To send a private message click on my name "ComcastChe", then click send a message. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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