I too ordered iPad from promotion and can’t seem to find a single person that can help me with the details regarding shipment etc. please help!
To get help, your best option is to contact Comcast Corporate Customer Service (http://forums.xfinity.com/t5/Customer-Service/We-Can-Help/td-p/2634629).
Hi Dnrdad -- I can help with your iPad offer. Please send me a PM with your name, full service address, and either phone number account number. I'll be able to pull up any details about your offer.
Click my name (ComcastZach) and click Private Message Me.
Justins23 -- The email you received will have a disclaimer about when the offer expires. Can you see what date is listed in the disclaimer?
I also received the same email and cant find any information about if I will be sent an iPad. I did take a screenshot on my phone when I did it.
Mave5150 -- I received your PM regarding this issue. I have responded back asking for some further information. Please provide this information and I'll be able to assist.
Hi cparent8532 -- I can help with your iPad order. I received your PM with this same request. I have responded back asking for a few pieces of information. Please respond back with that requested information and I'll get you taken care of.