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iPad Promo

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iPad Promo

I signed up for the iPad Promo, got billed for it (all at once), got a VM that they were crediting it back due to the error, but didn't get confirmation that my iPad is still coming (I am fine if it is delayed).  I have called the # they left on the VM twice, was escalated to level 2 support twice, was told I would get a call back withing 24-48 hours (twice) and still haven't heard anything.  Does anyone know how I can get someone to help on this?

Official Employee

Re: iPad Promo

Hey cohenbl! I can check on the status of this order for you. Could you please verify your first and last name, full street address, and the phone number or account number associated with your services in a private message? 


To send a private message click on my name "ComcastChe", then click private message me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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