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I received an email order confirmation when I ordered mine on June 23rd. It also showes under recent activity on my account home page. I have not received any updates and I called customer service a few days ago and they stated it would ship within 7 to 10 business days.
I keep trying to purchase this and gives me an error to call Xfinity. When I do, they have no idea why i cannot place the order.
Plan is confirmed to be eligible for this offer. I am at a loss here
Good to know...thank you. Will keep an eye out. Odd that they tell you nothing,than expect someone to be home to sign for it. Will keep waiting. Thx again MEGEDH
I did get a text to expect a fedex package last night that required a signature but I thought it was spam since there was no packages expected for my address on the Fedex website.
Here are the requirements for the iPad offer:
Offer ends 8/31/2018. Restrictions apply. Not available in all areas. Limited to residential customers with XFINITY X1 Select or Preferred and above Triple Play and Quad Play packages. Only available while supplies last. Must purchase iPad at www.xfinity.com/ipad. Limited to one iPad Wi-Fi 128GB - Space Gray device per account.
If you need help tracking your order, please send me a private message with your full name.
Z8ball8, nice speaking with your in private message. Your iPad will arrive in a few days. Post again if you need anything else.