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iPad 128G for $120 or 5/month

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Frequent Visitor

iPad 128G for $120 or 5/month

Today I wanted to take advantage of the deal for the latest iPad for $120 by visiting the webpage to sign up and add it.  After signing in to my account it checked some things and then said I needed to call for assistance.  I called and was told I qualify for the deal and I was going to be transferred to someone who deals with iPads.  Then I got basically disconnected.

 

Why can’t I simply sign up for this iPad deal online, especially since the fine print states I must sign up online?  

 

If if I call back on Monday, am I going to be able to get this iPad deal over the phone?

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Official Employee

Re: iPad 128G for $120 or 5/month

Greetings, Mcfeely1! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear you are having issues with trying to sign up for a deal that involves the iPad. It's possible when going through some check on the account it may be seeing something as eligible for the promotion. I would like to look into this for you. Can you please send me a PM with your first and last name so I may further assist you?

 

 To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
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Official Employee

Re: iPad 128G for $120 or 5/month

Hello, Mcfeely1. I have not heard back from you. If you still need assistance, please feel free to start a new thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!