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https://support.xfinity.com/retention chat is not working - just spent an hour on chat with billing

New Poster

https://support.xfinity.com/retention chat is not working - just spent an hour on chat with billing

Retention chat isn't working - just spent an hour with billing and they told me to go to https://support.xfinity.com/retention

No dice.

Please help.

New Poster

Re: https://support.xfinity.com/retention chat is not working - just spent an hour on chat with bill

all I get is:Capture.JPG

 

 

 

Expert

Re: https://support.xfinity.com/retention chat is not working - just spent an hour on chat with bill

@hbp04  Try this link: https://support.xfinity.com/chat



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Admin1

Re: https://support.xfinity.com/retention chat is not working - just spent an hour on chat with bill

Hi hbp04 -- Did the link Again provided work for you? If not, we can help you here with retention.