Ever since I started service with xfinity, I have been bombarded by your emails. I have hit unsubscribe on every one that I can, but I still get them. Is there a setting I have to change? I already have your service, is an email every day necessary? Do I have to cancel service to get them to stop?
You can opt out of Comcast solicitations here: https://pc2.mypreferences.com/Comcast/OptOut/Default.aspx and you can opt out of Comcast email solicitations here: https://pc2.mypreferences.com/Comcast/OptDown/opt-down
After upgrading to X1 I have now started getting email that is clearly not necessary but has no link to unsubscribe. For example, an email with the subject, "Watch what you want, wherever you are, with the Xfinity Stream app". It contains information such as "Turn any device into a TV screen". At the bottom, where you would normally find an unsubscribe link, it says, "THIS IS A SERVICE-RELATED EMAIL Comcast will occasionally send you service-related emails to inform you of service upgrades or new benefits." I highly doubt that this is at the level necessity where it is not required to have an unsubscribe link (by law?). At any rate, I'm going to start marking them as spam, and hopefully others do the same until it is fixed. Maybe they'll start putting in the unsubscribe link that should be there if these promotional emails start going directly into spam folders. Hopefully this doesn't mean that I'll be missing email that is actually service related, but considering how few of those I get, I'm willing to take the chance.
Your unsubscribe web site doesn't work in either Chrome or Firefox -- from the debug console:
ReferenceError: "ga is not defined" triggerGAEventhttps://pc2.mypreferences.com/Comcast/OptDown/opt-down/scripts/controllers/mainController.js:40:13unsubscribeAllhttps://pc2.mypreferences.com/Comcast/OptDown/opt-down/scripts/controllers/mainController.js:56:13fnhttps://cdnjs.cloudflare.com/ajax/libs/angular.js/1.6.5/angular.min.js line 241 > Function:4:167ehttps://cdnjs.cloudflare.com/ajax/libs/angular.js/1.6.5/angular.min.js:286:410evalhttps://cdnjs.cloudflare.com/ajax/libs/angular.js/1.6.5/angular.min.js:149:510applyhttps://cdnjs.cloudflare.com/ajax/libs/angular.js/1.6.5/angular.min.js:150:215compilehttps://cdnjs.cloudflare.com/ajax/libs/angular.js/1.6.5/angular.min.js:286:460kghttps://cdnjs.cloudflare.com/ajax/libs/angular.js/1.6.5/angular.min.js:39:469dhttps://cdnjs.cloudflare.com/ajax/libs/angular.js/1.6.5/angular.min.js:39:418